Testimonials at Great Western Kia


Nihad was able to get me the car I wanted and in a short period of time. When I came to test drive the Kia cerato gt at the car He made sure to take car of me. Nihad was clear with communication and got back to me promptly when required.
He went out of his way to get me a car early and I’m very thankful. Absolutely love my new car and appreciate his help!

Nicholas De Lorenzo



Had lovely experience purchasing my Kia Sorento from Great Western Kia. Andy Mousa Sales manager was helpful from test drive to delivery. Finance manager Sharon provided a wonderful deal. Recommend Great Western Kia. Recently even had my one year service and happy with it.

Anup Dhamme



I have had the best experience with Great Western Kia, trading in my car and upgrading to the Seltos was such a great experience and the team at Kia made it super easy and the main thing for me was that Terrie kept me up to date from day one while my car made the journey to Australia. She updated me all the time so I wasn’t left wondering what was going on. She called me with the delivery date and it was sooner than I expected and then the process of picking up the car was just awesome. Andy and the team made the whole experience really special and I really thank them.




If you’re looking for a genuine, down to earth, easy to deal with salesman, Nihad’s your guy! We instantly liked his approachable nature. Within 1 week the car we loved was SIGNED SEALED DELIVERED. Thank you Nihad & also Sharon (in Finance) for your assistance, everything we smoothly. Top notch customer care & service 🌟🌟🌟🌟🌟

Manase Mel Manuokafoa 



I recently purchased a Carnival car from this dealership and had an excellent experience. Nihad, my salesperson, was incredibly responsive and efficient. The entire ordering and delivery process went smoothly, and I couldn't be happier with how everything turned out.

Xiangyu Zhou



Sharon at GWK provided outstanding service, ensuring we could pick up our new family car promptly after its arrival in Sydney, even working on her day off. Her level of customer service was exceptional, and her efficiency in resolving last minute ‘hiccups’ was greatly appreciated. For anyone considering a purchase at Great Western Kia, Shaz is the person to go to.

Marisa Rojo



We purchased a new KIA 2024 Sorento from Great Western KIA at Penrith. The whole experience from beginning to delivery of our new car was first class. A big thank you to Terrie who was fantastic, Thank you !!!

John Huizing



Sue in service needs a pay rise!!! She’s lovely compared to my local Kia service centre here on the central coast.

Matai Valu



The staff at Great Western Kia were not a hard sell, Danny was honest and gave me a fantastic deal. Mel's customer service and simply touching base with me even after ive had the car for a week is one of the best customer service experiences I've had. They make a wonderful team and they should be holding there heads up head and they do Kia proud. Such a wonderful experience these 2 people made my whole experience i thank them very much, i am a very happy customer as well as a repeat customer, as well as singing this car yards praises.



I would like to say a huge thank you to yourself and your amazing staff at Great Western Kia. Adrian helped me out from start to the end, plus you throwing in the tinted windows was wonderful and organising a replacement car.

I have highly recommended Kia to family and friends.

I've actually got my car in the service department today, for it's 3,000km check!



Just a quick email to touch base with you in relation to the collection of our New Kia Grand Carnival.

On behalf of Deb and myself we have had an extremely pleasurable experience dealing with Brendan Tompkins and yourself during the purchase of our new car.  You may or may not recall that you originally took Deb, myself and the kids for a test drive earlier this year in the Cherry Red Grand Carnival that you had in the showroom and although we looked at several other makes and models to compare, we were continually drawn back to the Kia and for me (only ever having owned a Holden), this was a testament to Kia, yourself and Brendan.

Given it’s only been about 24 hours since we picked our Grand Carnival up, we as a family are extremely happy with our new car and look forward to many years happy motoring in ‘The Carnival’.

Would you please pass on our gratitude to Brendan for his excellent service and we will see you around the dealership when the scheduled services are due.
Lyndon and Deb Clarke.

It's been almost 9 months since I purchased my Kia CERATO SLi Black 5 door hatch from your dealership and just wished to convey my thanks to you and your team at Kia for the Vehicle presented.

In the time I have owned the car it has presented NO problems whatsoever and is still like new.

Once again, Thank you to all involved in your team.
Paul Neill